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Terms & Conditions

Terms & Conditions Please ensure you read and understand the following terms and conditions pertinent to your accommodation rental.

If you have any queries, please do not hesitate to contact us for clarification.


All guests shall permit the owner, our property management company & any appointed tradesmen access to the property at any reasonable time to carry-out any routine or emergency maintenance work.

Arrival & Departure

You may gain access to the property after 16:00pm on the day of arrival and the property must be vacated by 10:00am on the day of departure, unless otherwise arranged and agreed.


All bookings must be made by a person aged over 21 that is a member of the party that will be occupying the property.

Booking Deposit

A non-refundable deposit of 25% per stay is payable within 7 days of making your booking.
If the deposit is not received within 7 days we reserve the right to cancel your booking.
The booking will be confirmed to you once the deposit has been cleared, usually within 7 days of receipt of your deposit.
Once your booking is confirmed the deposit will be non-refundable but will be deducted from the full amount payable.


Notice of any changes or a cancellation must be made in writing at least 8 weeks before departure.
In the event of cancellation by you within 8 weeks of your departure date the following charges will normally apply:

  • 6-8 weeks before departure - 30% of property rental charge
  • 4-6 weeks before departure - 70% of property rental charge
  • Less than 4 weeks before departure -100% of property rental charge.

In the unlikely event that circumstances beyond our control results in the cancellation of the booking, we or our property management company reserves the right to cancel the booking. In this instance any refund will be limited to any monies already paid by you.

Cancellations made by us - Due to force majeure

For contractual clarity force majeure is defined as "unusual and unforeseeable circumstances beyond our control, the consequences of which we could not avoid even with the exercise of all due care”, including (by way of example only) war or threat of war, riots, civil strife, industrial dispute, terrorist activity, natural or nuclear disaster, fire or adverse weather conditions or airline rescheduling."
In no circumstances will any compensation be payable by us or our property management company as a result of any cancellation due to force majeure.

Changes made by us

With the exception of force majeure (see above clause) we may need to amend certain aspects of the accommodation, which we reserve the right to do at any time.
Minor changes, if they occur, may not necessarily be advised and will not qualify for compensation.
In the case of a major change we will inform you as soon as is reasonably possible, if there is time before your departure.
Once a change has been confirmed and accepted by you, no further claims for compensation or additional expenses will be allowed.


The rental price includes one clean per stay. If additional cleans are required this should be arranged directly through our management company and will be payable locally.


We will send confirmation directly to you either by fax or email. The confirmation will contain your requested dates and other relevant information. You are required to carefully check your written confirmation to ensure that it is correct and exactly matches your requirements. If it does not, you are required to contact us within 24 hours of receiving your confirmation to inform us of any inaccuracies.


This is not included. We do not provide any insurance cover and you are strongly advised to take out adequate travel or holiday insurance, to cover cancellation, accidents, illness or damage. Please ensure you have specific and sufficient holiday insurance to cover all your needs.


You are advised that you are occupying a private property and therefore are responsible for your own safety in respect of any loss, personal accidents or damages sustained by you or any members of your party during your stay.
It is your responsibility to ensure that you have adequate holiday insurance to cover personal injury / accidents / damage. No claims whatsoever will be accepted by us or our property management company.
We and our property management company accept no liability for loss of mains services or failure of appliances or of any actions taken in the vicinity of the property by any authority or third party persons beyond their control.


Full payment of the outstanding balance must be received at least 8 weeks before departure.
If the balance is not paid in time, we reserve the right to cancel the booking and retain the deposit.
All reservations made less than 8 weeks prior to departure will require full payment at the time of booking.


All guests use the pool and its surrounding areas at their own risk. Children are required to be supervised at all times when using the pool or on the pool deck area.
We and our property management company will accept no responsibility for any loss or personal injury incurred from using the pool or its surrounding areas.

Pool heating

The cost of pool heating is not included within the villa rental prices. If you require pool heating this should be requested at the time of booking and the cost will be added to your invoice at the rates shown on our website.

Prices & Surcharges

Whilst we make every effort to avoid amending prices, we reserve the right to do so at any time.

Security Deposit

The sending of the booking form confirms your acceptance to pay any damage of any kind caused by your occupancy of the property.
The cost of repairs and/or replacements will be deducted from security deposit prior to the return of the balance.
The security deposit will be fully refundable 2-3 weeks after your departure from the property, providing there are no claims against it.
In the event of any excess damage of any kind, excessive cleaning costs by our agents or excessive use of electricity (caused by leaving external doors open with the air conditioning on) the named person on the booking form will be held reponsible for all additional costs wich exceed the security deposit.

Party Size

The maximum capacity that our villa is licensed for is 12. Everyone occupying the property must be listed on the booking form, including small children.
This is Florida state law and must be adhered to. The accommodations cannot be shared or sub-let and only the persons shown on the booking form are permitted to stay in the property.
Persons under 21 years of age are not acceptable unless accompanied by parents or responsible adults.
The property is fully licensed for short-term rentals in Florida. The owners reserve the right to refuse admittance if this condition is not met. Failure to comply will render the booking void and no compensation will be paid.


Smoking is not permitted inside the property. In the event that this condition is breached then the cost of cleaning and refreshing the property will be deducted from the security deposit.


Under no circumstances are pets of any kind permitted.